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Technique G220:Provide a contact-us link in a consistent location

Applicability

Content implemented in any technology.

This technique relates to 3.2.6: Consistent Help (Sufficient).

Description

The objective of this technique is to provide a mechanism for finding contact details in a consistent location across pages to make it easier for users to find it. The interactive item in the Web page is a link to the contact details page. The programmatic and visual location is consistent on each page in the set of web pages, when viewed within the same size viewport. Activating the link brings users to a Web page with contact details such as a phone number and/or email address.

Examples

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